Make sure you're wearing Face coverings
From Monday 15th June, Transport for London (TfL) has requested that all passengers in Private Hire Vehicles should wear face coverings. In line with this advice, we are asking that all passengers wear a face covering when they travel with us.
Passengers with a respiratory condition that prevents them from wearing a face covering, children under three and people with disabilities are exempt. Please include a note at the point of booking if you fall into one of these criteria.
Find out moreWatch Now Installing Safety Screens
We listened to you, and on top of the many measures put in place for the safety of our passengers and driver-partners, we launched the installation of safety screens across our fleet of 4,000 vehicles.
The safety screens are flame retardant, securely fitted, shatterproof and clear so as not to impede the driver’s visibility and enable clear communication between the passenger and driver.
Watch our installation of the safety screens and many of the measures designed to protect our customers and drivers below.
WATCH NOWWe understand what’s needed to make those essential journeys in London safely, and we want to give you confidence when travelling. With that in mind, we introduced our three core principles of service to give you and our drivers’ peace of mind when you book with us.
If it matters to you, it matters to us.
To find out more click here.
Acting to prevent the spread of COVID-19
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Making those essential journeys
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Here For You
We are frequently looking to enhance our safety measures and will continue to keep you informed. If you have a suggestion on how we can continue to improve our service, we’d love to hear about it. For business contacts, enquires can be directed to Account Managers (where applicable) or emailed to hereforyou@addisonlee.com.
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