How Can Addison Lee Help Me with My SERU Assessment?

Are you hoping to ace your upcoming SERU assessment? Here’s how Addison Lee can help.

How Addison Lee helps drivers with the SERU assessment

Addison Lee is a respected London-based PHV operator. We have relationships with various training colleges and will help you with the training and support you need to take to maintain your licence. We also provide resources like mock exams, to help you pass tests like your SERU assessment with confidence.

More about the TfL SERU assessment

All new and existing private hire drivers must pass the SERU (Safety, Equality and Regulatory Understanding) test, which is set out by Transport for London. This is a computer-based test that includes 37 questions, covering the information in the PHV Driver’s Handbook.
TfL will send you an email invite with the details you need for your SERU assessment. All private hire drivers will receive this email before the end of March 2025.
Private hire drivers play an important role in London’s transport system, carrying local and international passengers all over the city. It’s important that all PHV drivers know how to provide a safe, reliable and professional service. This includes following road safety rules, and knowing how to act in an emergency situation.

At Addison Lee, we give our drivers the support they need to offer this high standard of service, upholding our reputation as a premium PHV operator.

Learn more about driving for Addison Lee, and find out more about what to expect from your SERU assessment.